“This is the place to go if you are serious about backpacking and want better quality and performance then you generally find at REI. They carry brands you usually will not see in the big name retailers and only ones that are quality.”

“The hardware they sell has been hand picked for its quality and is some of the best in the business.  They carry brands such as but not limited to: Big Agnes, Black Diamond, Osprey, North Face, Petzl, Montrail, Western Mountaineering, and their own Down Works sleeping bags.  I was particularly interested in purchasing a high performance sleeping bag.”

“They've been there forever. They focus on you and your personal needs. They give you great advice; absolutely fantastic customer service- they way it ought to be everywhere. The kind of customer service I yearn for because so many companies have forgotten how it's supposed to be.”